Clinical Specialist Forum

Dealing With Difficult Customers

Figuring out how to deal with challenging customers is part of the job — but it can also be the hardest part of the job. And, many times, you’re asked to work with the customer because the sales rep has been unsuccessful – how can you transform these cringe-worthy moments into mutually beneficial experiences?

In this forum, a panel of Clinical Specialists with share their experiences & successes including:

• Methods for effectively supporting difficult customers & winning
• Identifying customer challenges & opportunities
• How changing communications can help & hinder challenging customer relationships

Sign up to listen, learn and share.