Our Expertise
Launching new products while protecting existing business can be challenging, even for the best of MedTech industry leaders.
There’s a lot to juggle – sales goals, strategic planning, and counting on flawless field execution. You need to assure your products are meeting the needs of your customer, all while managing feedback and attempting to get a true read on what’s really happening in the trenches.
We’re more than experts, we’re your partners. We know the clinical ecosystem inside and out, because we’ve been there.
Our expertise spans throughout U.S. healthcare, from the myriad of specialties, settings, clinicians and patients.
- Unmatched industry and clinical expertise
- Extensive market knowledge
- Practical, straightforward project design
- Clear actionable recommendations
We’re more than experts, we’re your partners. We know the clinical ecosystem inside and out, because we’ve been there.
Our strengths and integrated disciplines have helped impact:
- Product usage, improvement and innovation
- Sales growth
- Increased customer engagement
- Product adoption
- Greater understanding of the patient journey
- Marketing clarity
- Value identification
Clinical Field Teams
Powered by Magellan, our clinical field teams based throughout the US support our clients’ sales teams and customers.
- Drive product adoption
- Advance sales growth
- Provide on-site peer-to-peer technical guidance
- Improve patient outcomes, from hospital to home care
Market Research
Magellan’s Minneapolis research headquarters is dedicated to gathering critical customer and patient information and forming data-driven business solutions for our clients.
- New product development
- Greater understanding of the patient’s journey
- Customer loyalty analysis
- Brand building
Clinical Call Centers
Our custom, full-service bilingual clinical call centers work to increase the connection between clinical customers and their patients.
- Obtain accurate unbias data for sales planning
- Validate or refute closely-held facts, perceptions, and anecdotal information
- Maintain outbound patient support and inbound technical support
- Conduct voice of customer interviews
We Know The Clinical Ecosystem.
On the job before sunrise, and working well beyond dusk: that’s the life of your customer. We understand their work flow, their stress, and their primary focus on their patients. They are clinically exceptional, committed and focused, just like our researchers and clinical field teams.
We work at the end of the supply chain throughout the entire healthcare continuum following the patient journey:
- Integrated Delivery Networks (IDNs),
- Accountable Care Organizations (ACOs), Hospitals
- Office-Based Labs (OBLs), Alternative Surgical Centers (ASCs), Physician Clinics
- Short and Long-Term Care Facilities
- Home Care Agencies
Client Testimonials
